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Infant massage course student support


By | Infant massage course fees, Infant Massage Course Information Handbook, Infant massage course student support | One Comment

Payment of fees

You can pay for your fees in one of two ways:

Option 1: Pay Up-front

You can pay your course fees up-front. Final payment is due two weeks before your course commences.

Once we receive your application, we will process your enrolment. If approved, will send you two invoices:

  1. An invoice for your course materials and registration costs ($370), payable within 7 days; and
  2. An invoice for your course ($1270) payable no later than two weeks before your course starts.

There is a section on your course application for you to indicate if you or your employer is paying your fees. We will send the invoices to the appropriate person as you request.

Your invoices will contain details for making your payment of course fees. For security reasons we do not take payments over the phone. Payment may be made by bank deposit, internet banking, or credit card/ PayPal online.

Option 2: Pay your fees off.

Your course fees can be finalised with a payment plan over 3, 6, 12, 24 or 36 months.

You can select this option when you enrol.

After we process your enrolment, we will send you:

  1. An invoice for your registration costs and an initial set-up fee. This is payable within seven days.
  2. At the same time, we will send you an agreement to sign, outlining the terms, conditions and dates that your payments will fall due. There is no third party lender involved or complicated forms: you simply agree with us to make the repayments. You must also return this to us within seven (7) days.
  3. There is no obligation: if we don’t get your agreement back within seven days we’ll simply assume you have changed your mind and revert you back to the up-front payment option.
  4. Once you have agreed to the terms and conditions of the repayments, we’ll set up an automatic deduction from your credit card/ PayPal account, to occur on the first of each month.

Want to know more about the payment plan option? 

Here are the answers to some of the most common questions:

How much is each repayment?

The repayments you make will depend on the term of your agreement. The payment amount includes your course fees, plus the costs we pay to the banks and other services for managing your payment plan. Repayments on a payment plan are:

~ $481.99 per month, for three months OR

~ $243.66 per month, for six months OR

~ $124.49 per month for 12 months OR

~ $64.92 per month for 24 months OR

~ $45.06 per month for 36 months.

Do I have to pay a deposit?

Yes. In addition to your repayments, you need to pay a deposit of $270 within 7 days of enrolling.

Your first repayment for your course fees will then be deducted on the first day of the following month.

Can I see a copy of the payment plan agreement before I choose how to pay my course fees?

Yes, of course. Here is a sample agreement for a six-month payment plan.

What happens if I can’t pay my fees on time?

We ask that you notify our office at least three working days before your payment is due if you are going to have difficulty making your monthly payment. We understand that circumstances can crop up, and we can adjust the payment date if you need.

Likewise, if your circumstances change permanently we can, in some circumstances, adjust your monthly repayment amount.

However, if there are insufficient funds in your account and you do not let us know, our bank charges us a $22 dishonour fee, which obviously we need to pass along to you.

What happens if I change my mind or want to withdraw from my enrolment?

All of the same refunds and course withdrawal policies apply as if you were paying your fees up-front. This is explained more fully in your enrolment form and in your payment plan agreement.

Do you charge any interest on payment plans?

No. All costs are fully explained in the Agreement, and do not include interest.

Is there any fine print?

The payment plan agreement is a legally binding contract and, therefore, it is important you read it carefully and only sign it if you agree with the terms and conditions.

We encourage you to take careful note of refund and cancellation rules.

In addition, you should also note that if you are on a payment plan, we will not issue your certificate until 9 months of regular payments have been made. This is only likely to affect people on longer payment plans who may be submitting course-work for assessment with some payments still remaining.

I have other questions not answered here.

Fantastic! Get in touch with us, and we’d love to help.


By | Infant massage course fees, Infant Massage Course Information Handbook, Infant massage course student support | No Comments

Baby in Mind works with many business partners in the community who recognise the importance of supporting early infant mental health. Our business partners participate in an initiative called Impact 180, and provide financial support to provide scholarships to attend this training.

A range of scholarships are available. Most scholarships are directed toward existing health workers and volunteers who work directly with more vulnerable families. We also have some scholarships available for members of particular professional organisations, as well as women re-entering the workforce.

We have recently made some changes to our scholarship program. Due to (extremely) popular demand for scholarship places, and the rigor and intensity of the training we offer, we now require applicants to demonstrate a commitment and ability to complete the training course. For this reason, scholarship applications are now only open to students who are already enrolled the infant massage training course and are awarded retrospectively, after completion of the qualification.


By | Infant massage course information and enrolment, Infant Massage Course Information Handbook, Infant massage course student support | No Comments

When we can transfer your enrolment

If you are unable to attend the course, you can request to transfer to an alternative course. Requests for transfers can only be approved when your request is made, in writing, via the appropriate form, submitted at least six weeks before your course commences.

Requests to transfer to another course received less than six weeks before your course commences cannot be accommodated – except in genuine and serious circumstances(*) that could not have been foreseen. We will provide a transfer for you in these circumstances when you:

  • advise us in writing of your inability to attend the course and the reasons for this before your course commences; and
  • provide valid supporting documentary evidence from a third-party (e.g. a doctor, social worker, case worker) verifying your inability to attend, within 7 days of your course commencement date.

If approved, a course transfer fee of $100 will apply. All course transfers must be to a course within 13 months of your original training date, and are subject to availability of places.

What if I get sick or am unable to complete the course, once it has started?

During Block 2 (the ten-week online block):

Block two must be completed before you can progress to Blocks 3 and 4 in the course.

During Block 2, you can request a short extension (7-10 days) on submission of learning tasks. This will accommodate situations like temporary illness and other unexpected situations that can arise now and then. However, all Block 2 work must be completed prior to attendance at Block 3 (your 3-day workshop).

If you experience unforeseen circumstances (as per our extensions policy) that will impact on your long-term ability to complete the course as planned, you may apply for a waiver of fees remaining. However, we cannot refund any monies already paid. Please also see our refunds policy.

During Block 3 (the 3-day workshop):

All three days of the face-to-face workshop must be attended in full, in order to complete your assessment and receive your qualification. If you or a dependent become unwell during the training, and you cannot complete all three days, we will offer you a place on an alternative course to make up your missed days. You must provide valid documentary evidence, and must attend your make-up days within 12 months.

If you do not make-up your missed course days within this 12 month period, you will forfeit your enrolment. We cannot waive your course fees owing, or provide refunds in this situation.

Block 4 (self-directed practical activities, after the four-day training course):

We recommend that students complete the learning tasks and practical activities for this Block within 6-10 weeks of attending their 3-day workshop. However, if you are unable to complete your learning tasks within this time-frame you have until 12-months from your course start date (Block 2) to finalise all course-work.

After your 12-month enrolment period expires, a final short extension may be approved in genuine and serious circumstances, in accordance with our extensions policy. To meet these requirements you must still be able to submit at least 50% of your course work by the due date, and provide suitable documentary evidence of your need for an extension.

(*) We define “genuine and serious circumstances” as being situations associated with your personal health or safety, or the health or safety of someone who is dependent on you. For example, we can approve a course transfer for situations associated with death, sudden or serious illness/ injury, or situations where you need to ensure your personal safety (e.g. due to domestic violence or unforeseeable mental health needs). We can also approve a course transfer if you are unable to attend the course because of unplanned responsibilities you have as a serving member of the Defence  or Emergency services. We are unable to approve late-notice course transfers to accommodate (for example) roster changes, birthday parties/ weddings, starting a new job, etc.


By | Infant Massage Course Information Handbook, Infant massage course student support | No Comments

Breastfeeding and children in the classroom

If you are a parent of a baby or young child, we can provide a range of additional supports to help you attend the cue-based infant massage training.


We recognise the importance of breastfeeding for parents, babies, workplaces and communities. If you are breastfeeding, we aim to provide an environment which supports you to do this while you are attending our courses.

Our breastfeeding policy is that you can:

  • breastfeed your baby at any Baby in Mind organised activity, including our training;
  • breastfeed and express milk in any of our courses, where you feel safe and comfortable to do so. This includes in public places; and
  • negotiate to take reasonable breaks you need for breastfeeding and expressing breastmilk.

And we will:

  • make sure our training venues have clean facilities suitable for the storage of your breastmilk including a refrigerator/ freezer, a sink and suitable chair;
  • provide clean and suitable facilities (not a toilet or baothroom) if you want privacy whilst breastfeeding or expressing milk;
  • require that all our staff, students, volunteers and contractors respect your right to breastfeed your baby free from harassment and discriminsationl and
  • make all reasonable arrangements to accommodate breaks you need for breastfeeding and expressing breastmilk.

Bringing your child to the training

You must gain approval from us if you wish to bring a child to the training course.

Generally speaking, we are able to accommodate babies up to the age of about 6-8 weeks in the classroom setting to be with you during your training.

Older babies and children are generally welcome in the classroom (again, with prior negotiation and approval)  for shorter periods for breastfeeding and/ or cuddle breaks.  However, to ensure your learning – and the learning of other students – is not disrupted, babies and children over the age of 6-8 weeks will need a carer who can look after them outside of the classroom, between your breaks.

In addition, there are some circumstances in which we can’t accommodate babies or children in the classroom at all. These situations include:

  • when it would cause an unreasonable health or safety risk to your child, or to others in the classroom;
  • when your child has any signs of an infection;
  • if you have not communicated and negotiated with us before the course about your needs; or
  • when having the baby in the classroom unreasonably disrupts the work, learning or other activities others.

If you want to request to have your baby or child in the classroom (or to visit the classroom outside of designated breaks), you need to be aware that the classroom is also attended by adults and other infants who may not be fully vaccinated, or who are non-vaccinated.

Please send us details about your needs  before enrolling so we can let you know what support we can offer.

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